100 pages • 3 hours read
Summary
Chapter Summaries & Analyses
Chapters 1-3
Chapters 4-6
Chapters 7-9
Chapters 10-12
Chapters 13-15
Chapters 16-18
Chapters 19-21
Chapters 22-24
Chapters 25-27
Chapters 28-30
Chapters 31-33
Chapters 34-36
Chapters 37-39
Chapters 40-42
Chapters 43-45
Chapters 46-48
Chapters 49-51
Chapters 52-54
Chapters 55-57
Chapters 58-60
Chapters 61-63
Chapters 64-66
Chapters 67-69
Chapters 70-72
Chapters 73-75
Chapters 76-78
Chapters 79-81
Chapters 82-84
Chapters 85-92
Character Analysis
Themes
Symbols & Motifs
Important Quotes
Essay Topics
Tools
As the size of auto manufacturing plants increases, the workers lose more and more time moving from one task to the next and getting into one another’s way. Ford’s rival, General Motors, begins to experiment with assembly lines and Ford soon follows suit, introducing primitive assembly lines for making flywheel magnetos and motors. The time required to make the parts reduces dramatically.
Abner participates in an experiment, overseeing a group of six men assembling a chassis on an assembly line while “men with stopwatches and notebooks [keep] record of every second it [takes] them” (49). In the past, cars were built “on one spot like a house” (49) and building the chassis took 12 hours and 28 minutes of work. Abner oversees “a group of men whose every motion had been calculated by engineers” (50); each of them is responsible for only one task, such as lifting the wheels off the hooks on which they arrive and sliding them onto the axle. Using this process, assembling the chassis takes only 1 hour and 33 minutes.
After having perfected the assembly process, Ford, who always says that he does not believe in competition, but in fact is constantly engaged in competition, moves on to increasing the speed of the assembly line itself. By moving the switch that controls the speed of the assembly line, the foreman prompts the men to work more quickly: “by increasing the speed of the assembly line one minute in an hour, they would get sixteen more cars that day. Why not try it? A couple of weeks later, after the workers on the line had accustomed themselves to the faster motions, why not try it again?” (51) In this way, the worker is forced to work faster and cannot do anything about it; “if he is a weakling, there are a dozen strong men waiting outside to take his place” (51).
Ford is aware that the assembly line forces workers to move faster in order to keep their jobs and decides to increase the men’s pay to compensate them. His reasons are both altruistic and self-interested:
It troubled his conscience, for he was an idealist, and believed in making people happy; he was also something of an economist, and in advance of the official economists he grasped the idea that if he paid men high wages, they would be able to buy Ford cars (51).
In January 1914 Ford announces that he will reduce approximately half the company’s profits; each year the Ford Motor Company will share a bonus of $10 million among the workers, with the lowest-paid workers receiving a minimum of $5 a day. He also reduces the work day from 9 hours to 8 hours. Ford immediately becomes famous, with labor activists and “social uplifters” (52) viewing him as a visionary and his fellow businessmen and some newspaper editors calling him “a self-advertiser, a man of unsound mind, a menace to the public welfare” (52).
As a result of Ford’s announcement, tens of thousands of workers immediately come to Highland Park, Michigan, where the Ford plant is located, to seek jobs. The police drive the workers away from the plant, blasting them with cold water; the workers retaliate by throwing stones at the plant windows. Abner, untroubled by the event, reasons that “this was a hard world, and a fellow who had something had to hold on to it” (53).
Ford travels to New York City with his wife, where they are greeted by constant phone calls and a pile of mail, and are pursued by paparazzi. Their lifestyle changes abruptly and dramatically, and Ford begins to travel with armed guards and secretaries to shield him from the public and the press. By the time Ford returns home, the press has published details of his personal life, and for the first time the workers know something of him as a private individual.
Although the workers had understood Ford’s bonus scheme to imply that each of them would earn at least five dollars a day, the reality turns out to be slightly different than they expected: every two weeks, those who qualify receive a bonus. To receive the bonus, workers must meet a set of material and moral conditions: married men must be “living with and taking care of their families”; single men over 22 must be “living wholesomely [and] of proved thrifty habits”; and women and men under 22 must be “the sole support of some next of kin” (55). Since the company has 14,000 employees, Ford sets up a Social Department of 50, overseen by an Episcopal pastor, to approve bonuses.
The Social Department identifies a set of behaviors it wishes to eliminate: taking in boarders, “which made the home a money-making device and undoubtedly gave opportunity for promiscuity” (55); boys’ running away from home and ceasing to support their relatives; drinking, dirtiness, and the neglect of children and sick people. Those whose lives passed the scrutiny of the Social Department would receive $25-50 bonuses every two weeks.
Abner easily receives his bonus; although his and Milly’s home is not perfectly clean, Milly’s “falling pains” (56) provide a reasonable excuse. The Social Department instructs the Shutts to use some of the bonus to hire a cleaning woman, and provides advice about nutrition and thrifty shopping. Abner views the bonus as an act of “divine compassion,” but some workers “[grumble] bitterly against having their private lives investigated, and [...] changed the name of the new department from ‘Social’ to ‘Snooping’” (57). They lie and scheme to get around the Department’s strict requirements; some people are fired, and suspicion, spying, and gossip take root.
These chapters introduce Ford’s assembly lines and the soon-to-be-infamous “speed ups” that force workers to work faster and faster and will eventually become one of the major causes of injuries and death on the job and a rallying point for the burgeoning labor movement.
Ford’s strategy of offering a pay raise to the workers demonstrates his canniness as a businessman. The raise itself is good advertisement for the company. Moreover, paying the workers more also transforms them into consumers, so that a person who works for the company serves its aims in two ways: he sells his labor to make the product, then buys the product (thereby paying for his own labor).
The bonus Ford offers also serves as advertisement for the company. However, the gap between the way the bonus is advertised and the reality of how it is administered reveals that Ford’s self-representation is disingenuous. The company does not initially announce the conditions workers must meet in order to receive the bonus, so it gets free advertising without having to pay the bonus to every worker. Additionally, the Social Department, which oversees the distribution of these bonuses, checks up on the workers at home in a way that might be considered intrusive, and introduces a culture of spying and snooping. (Later, the Social Department is replaced by the far more sinister Service Department.)
When the Ford Company is mobbed by hopeful jobseekers, the violent police response prefigures what is to come: the company, and sometimes also the police, will not hesitate to attack unarmed workers.
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